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Updated: January 2026

SCR88 Privacy Policy — Personal Data Protection for Malaysian Players

SCR88 takes the privacy and security of every member's personal data seriously. This document clearly explains the types of data we collect, how it is used, who it may be shared with, and what rights you hold as the owner of that data.

Register an Account Now Terms & Conditions
Privacy Policy Contents
Section 1
Data Collected
Section 2
Purpose of Use
Section 3
Data Sharing
Section 4
Data Security
Section 5
Your Rights
Sections 6–10
Other Policies
256-Bit SSL Encryption

All personal data and financial information you submit to SCR88 is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.

No Data Sales

SCR88 has never and will never sell member personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our commodity.

Your Data, Your Control

You have the right to access, correct, or request the deletion of your personal data at any time. Contact us at support@scr88.site and we will action your request within 14 days.

Secure Data Storage

Member data is stored on servers protected by multiple layers of physical and digital security. Access to member personal data is restricted strictly to staff who genuinely require it.

Marketing Communication Controls

You may opt out of promotional emails or marketing notifications from SCR88 at any time through your account settings or by contacting our support team directly.

PDPA Compliance

The SCR88 Privacy Policy is drafted with responsible data protection principles and international industry standards in mind, ensuring your data is handled in a proper and transparent manner.

Table of Contents
1. Data We Collect 2. Purpose of Data Use 3. Data Sharing 4. Data Security 5. Your Rights as a User 6. Cookies & Tracking 7. Children's Data 8. Cross-Border Data Transfers 9. Data Retention Period 10. Contact Us
Introduction — SCR88's Commitment to Your Privacy

This Privacy Policy ("Policy") describes how SCR88 ("Company", "we") collects, uses, stores and protects your personal information when you use the scr88.site platform and all services associated with it.

This document is written in Malay to assist Malaysian members with understanding. By registering an account or continuing to use the SCR88 platform, you agree to the terms of this Privacy Policy. This Policy is to be read together with Terms & Conditions and Responsible Gaming Policy us.

If you do not agree to this Privacy Policy, please discontinue your use of the SCR88 platform. For any enquiries, contact us at support@scr88.site.

1 Types of Personal Data We Collect

SCR88 collects personal information that is necessary to provide, manage and improve our services. We only collect data that is genuinely needed — nothing more. The following are the categories of data we collect:

Data Category Specific Examples How It Is Collected
Identity Data Full name, date of birth, MyKad/passport number Registration form, KYC verification
Contact Data Malaysian phone number, email address Account registration, profile updates
Financial Data Digital wallet information (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay), FPX bank account numbers, deposit and withdrawal records Transaction processing, payment verification
Gaming Activity Data Betting history for slots, live casino, sports, poker; betting limits; wins and losses Automatically through in-platform activity
Technical Data IP address, browser type, operating system, device type, access logs Automatically during platform use
Communication Data Live chat conversation records, support emails, submitted complaints Interactions with the support team

We do not collect sensitive personal data such as medical information, political views or religious beliefs, unless required by law in specific circumstances.

Financial data you provide during a deposit via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u or CIMB Clicks is processed through a secure payment gateway. SCR88 does not store your full account number or banking password.

2 How Your Personal Data Is Used

SCR88 uses collected personal data solely for legitimate purposes necessary to operate as a responsible online casino platform. The following are the primary purposes for which your data is used:

1
Account Management & Identity Verification
To register and verify your account, confirm your age (18 and above), carry out the required KYC (Know Your Customer) checks prior to withdrawal, and protect your account from unauthorised access.
2
Financial Transaction Processing
To securely and efficiently process deposits and withdrawals via your chosen payment method — Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u or CIMB Clicks — and to maintain transaction records for accounting and verification purposes.
3
Gaming Service Provision
To enable you to play slots, live casino, Sports Betting (football, badminton, e-sports), table games and poker, manage your gaming account balance, and access an accurate history of your gaming activity.
4
Customer Support
To handle inquiries, complaints and support requests submitted via live chat, WhatsApp or support email more efficiently and effectively, based on your account information.
5
Promotions & Personalised Offers
To send you relevant information about promotions, bonuses and special offers based on your gaming activity — for example, free spins for slots you play frequently, or sports cashback based on the Sports Betting types you enjoy.
6
Fraud Detection & Security
To detect and prevent fraudulent activity, money laundering, multi-account use and any behaviour that violates SCR88's Terms & Conditions, in order to protect our player community as a whole.

SCR88 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.

3 Data Sharing with Third Parties

SCR88 understands that your trust is our most valuable asset. We do not sell, rent or commercialise your personal data to any party. Data is shared only in very limited circumstances and for clearly defined purposes:

  • Technical service providers: Server infrastructure providers, Malaysian payment gateways (which process transactions for Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX) and gaming software providers (such as Pragmatic Play and PG Soft) may receive the minimum data necessary to deliver their services. All such providers are bound by strict confidentiality agreements.
  • Legal requirement: Where required by a legal authority with valid jurisdiction — for example, a court order or a request from a Malaysian law enforcement agency — SCR88 may disclose the necessary data. We will inform you of such disclosure where permitted by law.
  • Legitimate interest protection: In very limited situations where disclosure is necessary to protect the safety, assets, or legal rights of SCR88, other members, or the public — for example, in cases of serious fraud or security threats.
  • Business transfer: In the event of a merger, acquisition or sale of SCR88 assets, member data may be transferred as part of the transaction. You will be notified in advance and may choose to close your account if you do not agree.

SCR88 never shares your data with advertising companies, data brokers or any third party for their own marketing purposes. If you receive marketing communications claiming to be from SCR88 through unofficial channels, please report this to support@scr88.site.

4 Data Security — How We Protect Your Information

Member data security is SCR88's top priority. We invest continuously in the latest security technologies and procedures to ensure your data remains protected at all times. The following are the security layers we have in place:

256-Bit SSL Encryption
All data transmitted between your browser and the SCR88 platform is encrypted using 256-bit TLS/SSL — the same standard used by major Malaysian banks such as Maybank and CIMB.
Secure & Isolated Servers
Member data is stored in a protected server environment, isolated from public networks, with strict access controls and round-the-clock security monitoring.
Staff Access Controls
Access to members' personal data is restricted to staff with a legitimate need for such access only. All access is logged and audited on a regular basis.
Data Backup & Recovery
Member data is backed up regularly to secure, isolated locations. Disaster recovery procedures are tested frequently to ensure continuity of service.

While SCR88 takes all reasonable precautions, no digital security system can be guaranteed to be 100% secure. If you suspect your account has been compromised, contact the SCR88 support team immediately via live chat or support@scr88.site.

SCR88 will never ask for your account password via email, WhatsApp, SMS or Live Chat. If you receive such a request, it is a scam — please report it to us immediately.

5 Your Rights as a Data Owner

As an SCR88 member and owner of your personal data, you hold the following rights, which we fully respect:

Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 working days of receiving your request.
Right to Rectification
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings.
Right to Erasure
You may request the deletion of your personal data. However, certain data may need to be retained for legal or accounting purposes within the period prescribed by law.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time. Once your objection is received, we will cease processing for that purpose immediately.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service, where this is technically and practically feasible.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data — for example, while we are reviewing the accuracy of data you have disputed.

To exercise any of the rights above, please contact us by email at support@scr88.site with the subject line "Personal Data Rights Request", along with your full name and account number. We will verify your identity before processing the request and will respond within 14 business days.

6 Cookies, Tracking & Related Technologies

SCR88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. The following are the types of cookies we use:

  • Essential cookies (required): Required for core platform functions such as login, active gaming sessions and account security. These cookies cannot be disabled, as the platform will not function properly without them.
  • Performance cookies: Collects information on how you use the platform — such as the most frequently visited pages, time spent on each section, and any technical errors that occur. This information is used to improve platform performance.
  • Functionality cookies: Saves your preferences such as language, display settings and game choices to personalise your experience and make future visits more convenient.
  • Analytics cookies: Helps us understand overall platform usage patterns so we can make better decisions about new features and platform improvements. This data is collected in aggregate and does not identify you individually.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some areas of the SCR88 platform. Please note that SCR88 does not use cookies to share your data with third-party advertisers or marketing networks.

7 Child Data Protection

The SCR88 platform is intended solely for individuals aged 18 and above. SCR88 does not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their minor child has registered an account with SCR88 should contact us at support@scr88.site immediately.

SCR88 strictly prohibits the use of the platform by individuals under the age of 18. We use a range of technical and verification methods to detect and prevent underage registration. Any attempt to circumvent these controls is a serious violation of our Terms.

8 Cross-Border Data Transfer

In the course of operating its platform, SCR88 may transfer your personal data to systems or providers operating outside Malaysia — for example, cloud servers, gaming software providers, or international payment gateways. Such transfers occur only when necessary and with appropriate safeguards in place.

  • All cross-border data transfers are carried out under data processing agreements that meet or exceed the data protection standards applicable in Malaysia.
  • Financial information related to transactions made via Malaysian payment methods (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks) is processed through a gateway that complies with PCI DSS security standards.
  • By using the SCR88 platform, you consent to such data transfers, on the basis that SCR88 has taken reasonable steps to ensure your data remains protected at all times.

SCR88 selects technical partners and service providers with strong data security track records, audited regularly by independent bodies.

9 Data Retention Period

SCR88 does not retain your personal data indefinitely. We keep data only for as long as necessary for the purposes stated in this Policy or as required by law. The following are general guidelines on retention periods:

  • Active account data: Retained for as long as your account remains active and in use on the SCR88 platform.
  • Data after account closure: After account closure, basic identity information and financial transaction records are retained for a minimum of 7 years to meet applicable legal and accounting requirements.
  • Support communication records: Retained for 2 years after the resolution of the relevant issue, for reference and service quality improvement purposes.
  • Technical logs and gaming activity: Retained for 1 year, then permanently deleted or anonymised.
  • Cookie data: Depends on the type of cookie — session cookies are deleted when you close your browser, while persistent cookies are retained for the duration specified in their respective cookie settings.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

10 Contact Us Regarding Privacy

SCR88 takes every query, concern or complaint relating to this Privacy Policy and the handling of your personal data seriously. If you have any questions about how we handle your data, or wish to exercise any of the rights set out in this Policy, please contact us through the following channels:

Privacy Email
support@scr88.site
Subject: "Data Privacy Inquiry"
Live Chat
Available 24 hours / 7 days
Response within 2 minutes

We will verify your identity before processing any request related to your personal data and will respond within 14 business days. If you are not satisfied with our response, you have the right to pursue further action through the appropriate channels under applicable Malaysian law.

SCR88 reserves the right to amend and update this Privacy Policy from time to time. Significant changes will be communicated to members via their registered email or through an in-platform notification before the changes take effect. Continued use of the platform after any Policy changes constitutes your acceptance of the latest version of the Privacy Policy.

Frequently Asked Questions — SCR88 Privacy Policy

The most frequently asked questions about privacy and data security at SCR88

Absolutely not. SCR88 has never sold, rented, or commercialised members' personal data to any third party for marketing or commercial purposes. Your data is only shared in very limited circumstances — with technical service providers bound by strict confidentiality agreements, or where required by law. This is a commitment that will not change for as long as you are a member of SCR88.

All financial transactions on SCR88 — whether via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u or CIMB Clicks — are processed through a secure payment gateway with 256-bit SSL encryption. SCR88 does not store your full bank account number or digital wallet password. The minimal financial data required to verify transactions is stored in a protected server environment that is not accessible to general staff.

Yes, you may request the deletion of your personal data by emailing support@scr88.site with the subject line "Data Deletion Request". Please note that certain data may need to be retained for a specified period to fulfil legal and accounting requirements — for example, financial transaction records may need to be kept for up to 7 years. Any data that is no longer required for such purposes will be deleted or anonymised. We will clearly inform you of what can be deleted and what must be retained, along with the reasons.

Your gaming activity data — including your slots, Live Casino, Sports Betting, and Poker history — is used primarily to manage your account, provide accurate customer support, detect fraud, fulfil legal requirements, and optionally to send you relevant promotional offers. We do not use this data to sell information to third parties or for any purpose not stated in this Privacy Policy.

You can opt out of promotional emails from SCR88 in three ways: (1) Click the "Unsubscribe" link at the bottom of any promotional email we send; (2) Log in to your SCR88 account and update your marketing communication preferences under profile settings; or (3) Contact our support team via live chat or email at support@scr88.site and request that we update your communication preferences. Requests will be processed within 3 business days. Please note that unsubscribing from promotional emails does not affect the delivery of important account-related emails (e.g. transaction confirmations, security notifications).

After your account is closed, SCR88 will retain basic identity information and financial transaction records for a minimum of 7 years to meet applicable legal and accounting requirements. Other data such as support communication records are kept for 2 years, and technical logs for 1 year, before being deleted or anonymised. Once the mandatory retention period ends, all your data will be permanently deleted or anonymised so it can no longer be linked to you as an individual. You may request full details of the data retained after account closure by contacting support@scr88.site.

Your Data Is Safe — Play with Peace of Mind at SCR88

SCR88 is committed to protecting your privacy at every step. Register a free account and enjoy over 500 slots, live casino, Sports Betting and poker games, with the peace of mind that your personal data is in safe and responsible hands.

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SCR88 PRIVACY GUARANTEE
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Your data, your control
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SCR88 Privacy Policy Related Documents

This Privacy Policy is to be read together with SCR88 Terms & Conditions and Responsible Gaming Policy ours. Together, these three documents form the complete protection framework for SCR88 members. For any privacy-related inquiries, contact support@scr88.site. This policy was last updated in January 2026.

Responsible Gaming — A Reminder from SCR88

SCR88 provides a safe and responsible online casino entertainment platform. Only play with money you can afford to lose. Use the daily deposit limits, session time limits and self-exclusion features available in your account settings if needed.

SCR88 strictly prohibits registration by individuals under the age of 18. If you or someone you know is struggling with a gambling problem, please contact Talian Kasih 1800-82-0066 (free, 24 hours). More information at Responsible Gaming page us.

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